MailOps
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MailOps
For Platform Engineers

One edge. Zero vendor wiring.

Every app speaks SMTP to MailOps; vendors, keys and failover live behind the platform.

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How it works

From wiring to policy

  1. 1

    Point apps at the edge

    One SMTP endpoint for the whole company — credentials issued per app.

  2. 2

    Write routing as policy

    Domain rules live in version control, reviewed like any other change.

  3. 3

    Let breakers guard it

    Per-vendor thresholds trip and re-route without a page going out.

  4. 4

    Observe everything

    Metrics and traces stream into Grafana and OpenSearch by default.

Vaulted vendor keys

Provider credentials live in the vault, rotated on schedule — never in app repos.

Routing as code

Domain rules in version control with review, rollback and audit.

Circuit breakers

Automatic per-vendor breakers stop the bleeding the moment bounces spike.

Application teams send mail; they should never have to know who carries it.

Case file · verified

Incident review

The SendGrid reputation dip that customers never saw

A bounce storm hit marketing traffic mid-campaign. The breaker tripped, TEM took the load, and AI had the postmortem drafted before the stand-up.

47s from spike to failover
0 customer tickets opened
100% of queued mail re-routed

Reconstructed from the routing ledger and vendor webhook archive for the week of the incident.

Read the postmortem
Routing-ledger chart of the bounce storm: spike at 14:02, breaker trip at 14:03, re-route to Mailgun at 14:03:47, baseline by 14:09
Fig. 01 — bounce storm absorbed: 47 seconds to re-route
Mesh · 13 connections

Vendors

30+ vendors. One routing brain.

Every provider your stack speaks — SendGrid, Amazon SES, Mailgun, Postmark, Brevo, Mailjet, Resend, Scaleway TEM and more — sits behind one edge. When a circuit breaker trips, MailOps re-routes in under a minute and opens a diagnosis you can approve with one click.

Featured Articles

All Articles
Teal halftone dots forming two intersecting wave crests on dark ink LANE 02 / 5 DEPLOYMENTS

Circuit breakers for email: stop the bleeding first

Ilya Kade Teal halftone dot field flowing diagonally across dark ink LANE 01 / 6 INCIDENTS

Anatomy of a failover: 47 seconds under a bounce storm

Dario Fenn